Service -- Something that seems to be lacking these days. NOT WITH US!

As Your Computerization Umbrella we would not be able to fully guide you every step of the way without a host of beneficial services to assist you with the computer automation of your business or home.

What Do We Do? Just About Everything!

Consulting

Even though we hope to end up providing you with computer products and/or services, our approach is based on a consultive style rather than one that "goes for the throat." To that end, we generally offer a no-charge needs analysis to all new clients.

Custom Computer Applications

Even as hard as we try, there are instances when we cannot find an off-the-shelf solution to meet the need. But instead of loosing hope, you might be interested in a custom-written program that will do exactly what you need it to do.

A custom program might be industry specific, or perhaps just unique to match your specific way of doing business. Either way, the program developed becomes your property so you are free to even market it if you desire.

Existing Program Modifications

Believe it or not, even pre-written programs sometimes have the ability to be modified in order to adapt to different needs. A program purchase might have included the source code, in which case a knowledgeble specialist (from FloridaComNet, of course) can make changes which then operate seamlessly as the original program is run.

At times when we cannot access the program itself we are likely able to make use of the files where the data is stored and create custom input/output screens and reports that will greatly add to your productivity.

While the above two options aren't feasible for all programs, there is only one way to find out about your's -- give us a call!

Internet

It used to be that simply advertising in the local Yellow Pages was enough, but now in this global economy it is often critical for survival to have an Internet presence so as to attract prospective customers from not only around town but from around the world as well.

Web Design, eCommerce, Web Hosting, Dialup Internet Access -- we can help you with any of these pieces to the Internet puzzle.

System Installation

Sometimes people purchase a computer system from Best Buy or Dell, get it home or to the office, and don't know how to put it together or make it work. If this has happened to you, it is nothing to be ashamed of; just call us to get help!

We can install your whole system for you -- computer, software, printers, faxes, network, anything -- or just a component or two. If there are any problems along the way, we will figure out who to call to get them fixed.

System Backup Service

Probably the worst thing that can happen to a computer system is for it to crash, loosing all or part of the data stored on it. In order to minimize your risk we recommend a reliable method for backing up your data, preferably on a daily basis. There are two main categories for accomplishing this, both of which automatically does the job at pre-determined intervals:

A backup system attached to your local computer or network server. Click here to see your options.

An offsite backup service that backs up the data to a secure remote computer via a high speed internet connection. The service we use is called iDrive.
Click here for more information.

On-Call Tech Support and IT Department

Everyone needs a little help sometime, but not all businesses need a fulltime computer support staff. One of our favorite things to do is act in that capacity on an as-needed basis. You pay for when we are called, and don't when we aren't.

IT Managed Services

You don't have to have a huge organization to benefit from our IT Managed Services. They enable you to place resource-intensive IT operations under the management of dedicated specialists so you can optimize existing resources and focus on your real business at hand. Delivered under specific service-level agreements (SLAs), your Managed Services package provides continuous expertise and value though a combination of onsite activities, on-call assistance, and remote monitoring. You benefit from increased operational efficiency and reduced exposure to IT risk while being able to budget for the expense in advance so as to minimize financial surprises.
Click here for more information.

Repair and Maintenance Service

Bad things can happen to good computers. The trouble is that it usually happens without warning. Whether it be Hardware failure, Virus infection, or some other catastrophe, we can help you get up and running again as quickly as possible.

In addition to the standard time and materials billing program, we can provide you with a Service Maintenance Contract that will allow you to budget in advance for future repairs.